Privacy Policy

This Privacy Policy explains how Dermasung Sdn Bhd ("Supre", "we", "us", or "our") collects, uses, and protects your personal data when you use supreseobio.com.my (the "Site"), in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.

1. Information we collect

When you place an order or send us an inquiry through the Site, we collect the information you provide directly, which may include:

• Full name
• Phone number
• Email address (optional)
• Delivery address
• Order details and any message or notes you provide

We do not collect payment card details through this Site. Payment is arranged directly with our team via WhatsApp or email after your order or inquiry is submitted.

2. How we use your information

We use the information you provide to:

• Process and fulfil your order
• Respond to your questions or support requests
• Arrange delivery with our logistics partners
• Improve our products and customer service

3. How we share your information

We do not sell or rent your personal data to third parties. We may share necessary details (such as your name, phone number, and delivery address) with delivery and logistics partners solely for the purpose of fulfilling your order.

4. Data security

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, alteration, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

5. Your rights

Under the PDPA, you have the right to access, correct, or request deletion of your personal data held by us. To exercise these rights, please contact us using the details below.

6. Cookies and local storage

This Site may use your browser's local storage to remember preferences (such as a previously viewed page). We do not use tracking cookies to build advertising profiles.

7. Children's privacy

This Site is not directed at children under 13, and we do not knowingly collect personal data from children without parental involvement. Orders for children's products (such as Supre Bobe) are expected to be placed by a parent or guardian.

8. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date.

9. Contact us

For any questions about this Privacy Policy or your personal data, contact us at supre@seobio.info or via our Contact Us page.